Privacy Policy
This privacy policy explains how we collect, use, disclose, and protect the personal information of users who visit and use our online platform, which offers handmade cosmetics through an online shop based in the city centre of Seoul, South Korea. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
When you use our service, we may collect the following types of personal information:
- Contact information such as your name, postal address, and phone number.
- Account information, including username and password when you register for an account.
- Payment and transaction details necessary to process purchases.
- Browsing data such as IP addresses, device information, and usage patterns to improve the service.
- Images and descriptions of our products, including 10 large-size pictures of cosmetics, to facilitate your shopping experience.
How We Use Your Information
Your personal information is used for the following purposes:
- To process and fulfill your orders and provide customer support.
- To manage your account and authenticate your access to secure areas.
- To communicate important updates regarding the service, such as order status and policy changes.
- To improve our online platform and customize your user experience.
- To comply with legal obligations and respond to lawful requests by public authorities.
Legal Basis for Processing
We handle your personal data strictly based on a lawful basis, such as:
- Your consent where applicable.
- Performance of a contract to which you are a party.
- Compliance with a legal obligation.
- Legitimate interests related to improving our service and protecting our platform.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers who support our operations, such as payment processors and delivery companies, under strict confidentiality agreements to ensure data protection.
Your Rights
Under applicable data protection laws, including GDPR, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no lawful reason for its retention.
- Object to or restrict processing of your personal information.
- Data portability rights, allowing you to obtain and reuse your data.
- Withdraw consent at any time where processing is based on your consent.
To exercise these rights, you may contact us via postal mail at our physical address provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or to comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and manage user sessions. You can control or disable cookies through your browser settings; however, this may affect certain functions of the service.
International Data Transfers
Since our service operates from South Korea, your personal data may be processed within South Korea or in other countries. We ensure that any international transfers of your data comply with applicable legal requirements to provide adequate protection.
Children’s Privacy
Our service is not directed toward individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If we become aware of such data collection, we will take steps to delete the information promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, you may contact us in writing at the following physical address:
City Centre, Seoul
South Korea
Thank you for trusting our handmade cosmetics online shop. We value your privacy and are committed to safeguarding your personal data.